By accessing our website or placing an order, you agree to comply with these terms. Please read them carefully before using our services.

Use of Website

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a legal guardian. You agree to use the website only for lawful purposes and not to misuse or interfere with its functionality.

Orders and Acceptance

Every order is subject to availability and review. In rare cases, we may need to cancel or refuse an order, usually if there’s a pricing error, missing information, or something that doesn’t add up on our end. 

Custom Products

All products are made-to-order based on customer specifications. Once a design is approved, production will begin, and changes may not be possible. Customers are responsible for ensuring all design details are correct before approval.

Pricing and Payment

All prices are quoted in the respective currency and may be revised at any time without prior notice. The payment should be made in full before starting the manufacturing process. Payments are done through our safe third-party payment processors.

Production and Delivery

Delivery time is an estimate only and can depend on order volume, level of difficulty, and destination address. We cannot be held accountable for delays due to any shipping carrier or customs procedures.

Shipping

We deliver orders to the USA, UK, and other selected destinations. Shipping rates and times are shown during checkout or when confirming an order. The customer is responsible for providing correct shipping information.

Refunds and Returns

Due to the custom nature of our products, refunds and returns are only accepted in cases of manufacturing defects, incorrect items, or damaged goods. All claims must be submitted within the specified timeframe after delivery.

Intellectual Property

All content on this site belongs to us and can’t be copied or reused without permission. Please also make sure you have the proper rights to any artwork or logos you send us for production. 

Customer Responsibilities

Customers are responsible for providing accurate order information, including design files, shipping details, and contact information. We are not liable for errors resulting from incorrect customer submissions.

Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the order placed.

Third-Party Services

We may use third-party services for payment processing, shipping, and other operational functions. We are not responsible for the actions or policies of these third-party providers.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes means you accept the updated terms.